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Precision Door Services, Garage Doors & Openers, Fremont, CA
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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door San Jose CA
has received 191 reviews, averaging:

4.86 of 5 Stars

Broken Garage Door Spring Repair
Soquel, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/23/2013
Comments: Online
submission
[?]
Very prompt and competent. surprised at the $$$ but I guess that is the way it goes. I didn't get comparative prices.My bad?? Will use this company again.
– John Catlin
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Paulino M
Garage Door Opener Repair
San Jose, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/05/2013
Comments: Online
submission
[?]
I just had my garage door repaired, Precision garage door repair sent out a repair man by the name of Doug. Doug did a fantastic job. It took Doug 10 minutes to inform me what the problem was with my garage door, He performed all of the adjustments and the reprogramming and the garage works perfect. I will be recommending precision garage door repair to all of my friends and I will tell them to please ask for Doug.
– Donnell Thomas
Service Provided:
Garage Door Opener Repair
Technician:
Doug B
Garage Door Opener Repair
San Jose, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/28/2013
Comments: Online
submission
[?]
The service technician could not tell immediately what the problem was but provided me with two options; one was to check the capacitor, and replace the emergency cord. The other option was of fully replacing the garage opener and rod which was much more expensive.
– Amy Roth
Service Provided:
Garage Door Opener Repair
Technician:
Hani Mustafa
Garage Door Opener Install
Dublin, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2013
Comments: Online
submission
[?]
Had a great experience today with Precision Overhead. Saturday morning our garage opener stopped working. I was looking for someone who could come out and take care of the problem the same day. I noticed the 24/7 same day appointment promise on the website. I gave them a call and they immediately gave me a two hour window in the afternoon. They actually came early which was great because I did not have to wait around. The technician was extremely knowledgeable and was able to give us all of the options from repair to install of a new unit. We decided on a new unit and install was completed within 1 hour. He even offered to program our two built in remote buttons in our two cars. Overall a great experience as the problem was solved the same day.
– Jim Cleveland
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Matt S
Garage Door Repair
Santa Cruz, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2013
Comments: Online
submission
[?]
Fast, professional, same-day service (on a Sunday!). Much appreciated.
– Steve Seltzer
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Ricardo D
Garage Door Repair
San Jose, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2013
Comments: Online
submission
[?]
Your name and # was written on the owner's manual by the previous owner of the house I bought 7 mos ago. They must have been happy with you so I called. Hani was great.
– Steve Ford
Service Provided:
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Hani Mustafa
Broken Garage Door Spring Repair
Menlo Park, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/14/2013
Comments: Online
submission
[?]
Just wanted to say how terrific your service was last Tuesday night! Our service operator, Doug B, was excellent. He knew exactly what needed to be done, seemed knowledgeable and was prompt, helpful, and professional. Thank you very much! So glad such a 24 hr service exists in this area.
– Jeanne or Ron Oehm
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Doug B
Garage Door Repair
San Carlos, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/07/2013
Comments: Online
submission
[?]
Liked your ad in yellow pages. Thought I would leave a message, and was totally shocked to have a person answer. She was actually able to set up appt. within hours of my call --- this on a Sunday!!

Doug arrived right on time, and explained the problem to me, and suggested what needed to be done, and finished the job in record time. Doug was efficient, friendly and professional! It was a very pleasant experience and I would recommend Precision Garage very highly!!!
– Kitty McKee
Service Provided:
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Doug B
Garage Door Repair
San Francisco, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2013
Comments: Online
submission
[?]
Hani arrived on time and had the spring on his truck to repair our door. He did a great job and was done in less than an hour. Great service on a Saturday!
– Jim Gilmore
Service Provided:
Garage Door Repair
Technician:
Hani Mustafa
Garage Door Repair
Dublin, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/17/2013
Comments: Online
submission
[?]
I scheduled my repair several days earlier with a different company. I also called them two days prior to the appointment window to confirm everything was set up. When they NO-SHOWED to fix my garage door, I called Precision. Not only were they able to send a technician out on the same day, he arrived on time, and completed the work before the 2-hour arrival window even expired. Thank you Precision for great service at an affordable price.
– Jerry Vargas
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Hani Mustafa
Broken Garage Door Spring Repair
San Jose, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/11/2013
Comments: Online
submission
[?]
Appointment time was stated as 12:00 to 2:00 on Saturday afternoon. Technician arrived at 12:00. Work was done quickly and to satisfaction. Only complaint was that the credit card reader was not functioning properly and time to pay my bill took longer than anticipated.
– Les Anderson
A Response from Dwayne:
We try to make it easy on our customers as we accept checks, credit cards, and cash. Its particularly frustrating sometimes when our credit card readers malfunction. We appreciate the feedback and apologize for the delay.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Hani Mustafa
Garage Door Repair
Sunnyvale, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2013
Comments: Online
submission
[?]
Our service experience was excellent. We had requested an emergency service call, and whereas other so called "24/7" services came back with "sorry, we can't have someone to help until tomorrow," Precision came through and had our tech show up well within the time slot that we were given (a mere hour from when we first called). Our tech was professional, outlined the resolution and gave us an immediate estimate. Following up the repairs with a full inspection, we were very pleased with the service. We do not plan on contacting anyone else for our future garage door needs.
– Gary Wu
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Matt S
Broken Garage Door Spring Repair
Lafayette, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/05/2013
Comments: Online
submission
[?]
Excellent service. The tech really knew his stuff...very efficient. Very pleased to have the door fixed same day...a big plus!
– Marty Sorensen
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Doug B
Garage Door Opener Repair
Oakland, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2013
Comments: Online
submission
[?]
Your ad was very professional and easy to read. Your receptionist was very friendly, helpful and concerned. The
technician was honest!!! He took time to explain why my
remotes were not working in a very pleasant way. Five stars for receptionist, technician and ad. I especially appreciated his manner when he found my remotes were working. He did not act as if I was an idiot!!!!
– Norma Lampley
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Matt S
Install Garage Doors
Pinole, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2013
Comments: Online
submission
[?]
New Garage door installation
Crew was very professional, went about the installation with little need for my input. Only needed input on one critical decision which I'm glad they stopped work to ask me about. Very good experience and would recommend.
– Jessica Milling
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Matt S
Garage Door Opener Install
Redwood City, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2013
Comments: Online
submission
[?]
I appreciate the professional treatment and recommendations. I was given a time frame of 8-10am. They arrived at 7:45 and before leaving made sure everything was in proper working order. I was very pleased with the results.
– Valerie Dudley
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Doug B
Garage Door Opener Install
Redwood City, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2013
Comments: Online
submission
[?]
I appreciate the professional treatment and recommendations. I was given a time frame of 8-10am. They arrived at 7:45 and before leaving made sure everything was in proper working order. I was very pleased with the results. Your ad in yellow pages "Emergency Service" was a plus. I was able to speak with someone and I had the option of having someone come out Sunday night or Monday morning. The "Senior discount" helped.
– Valerie Dudley
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Paulino M
Garage Door Repair
Fremont, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/18/2013
Comments: Online
submission
[?]
I found your advertisement in the yellow pages and it was the best choice I could have made. Doug was very polite, told me my options so it was easy to understand and make the best decision for me and finished the work in record time. He even cleaned up his mess, took away all the old parts and swept out my garage, unheard of for me anyway. He was great. Thank you for putting my mind at ease.
– Joanne SILVA
Service Provided:
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Doug B
Broken Garage Door Spring Repair
Pleasanton, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2013
Comments: Online
submission
[?]
I was so surprised that I could get a technician to my house on a Sunday. My technician was Doug. He even arrived 1/2 hour early. He knew exactly what was wrong and checked everything to make sure it was working properly. He had to replace the bearings along with the springs. He was very courteous and knowledgeable. I was very pleased with the work and would use the company again.
– Pam Oconnell
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Doug B
Garage Door Repair
Belmont, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2013
Comments: Online
submission
[?]
Doug was really courteous, friendly and thorough. I would recommend them again.
– Michael Gin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Doug B
Broken Garage Door Spring Repair
San Jose, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2013
Comments: Online
submission
[?]
Matt was great! Knowledgeabale, friendly and precise.
– Martin Campista
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Matt S
Broken Garage Door Spring Repair
Los Gatos, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/29/2013
Comments: Online
submission
[?]
We could not be more satisfied with Precision Garage Door Service.

We had a broken spring and our garage door could not be opened at all. We called them at 7pm on a Friday night. I did not even think they would pick up the phone. Imagine my surprise when, not only did I get a nice, live person on the line, but they said they could have someone come out to our house that same night.

The technician Doug Bookhammer showed up right at 9pm as he promised. He was friendly, helpful, and above all competent. He really knows his garage doors, and seemed to have an honest passion for the job. He replaced what we needed (springs and rollers) but did not try and have us replace items that were OK (such as cables). It was a tough job but, by midnight, it was done successfully. We were delighted.

Only minor issue is that the garage door opener needed to be re-set. We have a Linear brand model which works well but is not the standard Liftmaster brand. Doug was not experienced with setting the Precision openers and with our model and so was not able to help with re-setting it. But I was able to get the manual from the internet and figure it out myself the next morning.

All in all I'd wholeheartedly recommend Precision and Doug. If we have any future problem with our door Precision will get our call and our business.
– Ryan Rosenberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Doug B
Broken Garage Door Spring Repair
Soquel, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2013
Comments: Online
submission
[?]
We were dismayed to find our garage door would not open this morning (on a Saturday). I picked Precision out of the Yellow Pages and could not have been happier with their response and work. The serviceman was able to be at our home within 2 hours of my call and replaced the broken spring; did maintenance/balance work on the affected door and our other garage door; I was able to purchase an additional garage door opener that we had been needing; and he also was able to install an exterior opener that we had wanted for years, but had never gotten around to. Precision's response and service surpassed my expectations and saved us considerable inconvenience. Thanks!!
– Doug Hetzler
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Matt S
Install Garage Doors
Alameda, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2013
Comments: Online
submission
[?]
Superior Job, Matt!! We love the new doors, opener, and the
glass sure lets in great light! It is so quiet, so smooth,
and so well insulated! We couldn't be happier!

Thank You, Precision Door Service!!
– Chris Schwertfeger
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Technician:
Matt S
Install Garage Doors
Alameda, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2013
Comments: Online
submission
[?]
Superior Job, Matt!! We love the new doors, opener, and the
glass sure lets in great light! It is so quiet, so smooth,
and so well insulated! We couldn't be happier!

Thank You, Precision Door Service!!

We will certainly recommend you, your workmanship, and your
product! From start to finish a Terrific Job!!
– Chris Schwertfeger
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Technician:
Matt S
Broken Garage Door Spring Repair
Pleasanton, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2013
Comments: Online
submission
[?]
The service fit my schedule and that your company is listed on BBB.
– Andrea Malave
Service Provided:
Broken Garage Door Spring Repair
Technician:
Paulino M
Garage Door Opener Repair
Walnut Creek, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2013
Comments: Online
submission
[?]
This was the 2nd time we used Precision and the second time Doug was our service man. He is so pleasant, efficient and courteous. We have been extremely pleased with the quality of service this company provides.
– Jerry Wendt
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Doug B
Broken Garage Door Spring Repair
Fremont, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/31/2012
Comments: Online
submission
[?]
Very Professional and very knowledgeable on your product. Thanks again for saving my back from getting worse. I was struggling to open the garage door, but after your Tech coming in and repairing my door I no longer need to struggle opening.

Thanks again.
– Kelley Allison
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Doug B
Garage Door Repair
Walnut Creek, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/31/2012
Comments: Online
submission
[?]
You guys are the only ones I have found that respond. The others call you back and set up an appointment for days or weeks away. My garage door always breaks on weekends, or holidays, so it's good to have someone that can respond.
– Jim Mateer
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Paulino M
Garage Door Repair
Fremont, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2012
Comments: Online
submission
[?]
Polite and professional service from the operators on the phone to the service tech that came out. I received a follow up call to making my appointment, to ensure they understood the problem correctly. Received same day service ht was professional and polite. Doug quickly diagnosed the problem i had and corrected as well as tested a few other issues with the door, and made me aware of them. I will defiantly be contacting them in the future for my garage door. They are also a military friendly company giving me a military discount. Thank you Mike and Doug.
– Aaron Rogers
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Doug B
(925) 219-1961
Antioch Area
4.78 out of 5 stars
(9)
Read All Antioch Reviews
(510) 984-1133
Berkeley Area
4.95 out of 5 stars
(19)
Read All Berkeley Reviews
(925) 309-7200
Danville Area
4.79 out of 5 stars
(14)
Read All Danville Reviews
(510) 456-0500
Fremont Area
4.9 out of 5 stars
(20)
Read All Fremont Reviews
(510) 200-8910
Hayward Area
4.67 out of 5 stars
(9)
Read All Hayward Reviews
(925) 344-4288
Livermore Area
5 out of 5 stars
(16)
Read All Livermore Reviews
(650) 318-6101
Menlo Park Area
4.92 out of 5 stars
(13)
Read All Menlo Park Reviews
(415) 814-1918
San Francisco Area
4.83 out of 5 stars
(6)
Read All San Francisco Reviews
(408) 533-1099
San Jose Area
4.9 out of 5 stars
(39)
Read All San Jose Reviews
(650) 425-3403
San Mateo Area
4.81 out of 5 stars
(16)
Read All San Mateo Reviews
(831) 706-4911
Santa Cruz Area
4.88 out of 5 stars
(8)
Read All Santa Cruz Reviews
  • Amesti
  • Aptos
  • Aptos Hills
  • Ben Lomond (1)
  • Beulah Park
  • Bonny Doon
  • Boulder Creek
  • Brackney
  • Brookdale
  • Camp Evers
  • Capitola
  • Chittenden
  • Corralitos
  • Davenport
  • Day Valley
  • Ellicott
  • Felton
  • Forest Park
  • Forest Springs
  • Freedom
  • Glen Arbor
  • Gordola
  • Interlaken
  • La Selva Beach
  • Larkin Valley
  • Laurel
  • Live Oak
  • Lompico
  • Majors
  • Mission Springs
  • Monte Toyon
  • Mount Hermon
  • Olympia
  • Opal Cliffs
  • Paradise Park
  • Pasatiempo
  • Redwood Grove
  • Rincon
  • Rio Del Mar
  • Riverside Grove
  • Rob Roy Junction
  • San Lorenzo Park
  • Santa Cruz (3)
  • Scotts Valley (2)
  • Seabright
  • Soquel (2)
  • Swanton
  • The Willows
  • Twin Lakes
  • Watsonville
  • Wildwood
  • Zayante
(408) 338-0565
Sunnyvale Area
4.55 out of 5 stars
(11)
Read All Sunnyvale Reviews
(925) 478-4715
Walnut Creek Area
5 out of 5 stars
(11)
Read All Walnut Creek Reviews

Come visit us at our Showroom & Headquarters:

Precision Door Service (510) 279-4219
4616 Enterprise Common Fremont CA 94538
Contractor License #950019 Precision Garage Door Warranty

We Service ALL Major Brands, Including...


Amarr Garage Door Repair Chamberlain Garage Door Repair CHI Garage Door Repair Clopay Garage Door Repair Craftsman Garage Door Repair Fimbel Garage Door Repair Garaga Garage Door Repair Home Depot Garage Door Repair LiftMaster Garage Door Repair Marantec Garage Door Repair Martin Garage Door Repair Precision Garage Door Repair Raynor Garage Door Repair Sears Garage Door Repair Stanley Garage Door Repair