Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Danville Area, CA

(925) 309-7200

Danville Area has received 12 reviews, averaging

Broken Garage Door Spring Repair
Danville, CA

Precision Garage Door4.000 of 5 Stars

Date: 02/21/2012

Comments:

Online
submission
[?]

I like the fact you send a Technician right away.
They explain what needs to be done ok.
Just need to be more clear on the prices.
Thanks.

– lene madsen

Service Provided:

Broken Garage Door Spring Repair

Technician:

Andy A

Broken Garage Door Spring Repair
Danville, CA

Precision Garage Door5.000 of 5 Stars

Date: 01/17/2012

Comments:

Online
submission
[?]

Kevin was my service technician. He did a great job & was very professional & helpful. He replaced our opener & springs & did a torsion overhaul. Our new garage door opener is so nice & quiet. Its obvious the door is working properly now. My only complaint was with the appointment scheduling. Kevin was given different time ranges than I was & the change was not communicated to me. Wish that would have been handled better.

– cheri kirschenheuter

A Response from Dwayne:

Sorry about the scheduling issue and inconvenience. Our dispatchers try to alert our customers when there are scheduling changes.
Obviously we need to stay more on top of this.

Service Provided:

Broken Garage Door Spring Repair

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Kevin McDonough

Broken Garage Door Spring Repair
San Ramon, CA

Precision Garage Door5.000 of 5 Stars

Date: 01/17/2012

Comments:

Online
submission
[?]

I was very satisfied with the customer service and work they did. Very friendly answering service and very knowledgable and informative. The gentleman that came to do the assessment of my damaged garage door was helpful. I like that they came for estimate within 2 hours of call. The work was done on same visit in about an hour. I will definitely use or recommend them. The price was fair. I found them in a google search, the same day availability caught my eye.

– yadiva martinez

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Matt S

Garage Door Opener Install
San Ramon, CA

Precision Garage Door5.000 of 5 Stars

Date: 12/23/2011

Comments:

Online
submission
[?]

Outstanding service, very professional, punctual, knowlegeable. I first used your company August 2010, so when my garage door opener broke, I didn't hesitate to call you back. I highly recommend your company to everyone. Thank you.

– Ray Hernandez

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

David Lopez

Garage Door Repair
San Ramon, CA

Precision Garage Door5.000 of 5 Stars

Date: 11/21/2011

Comments:

Online
submission
[?]

It was a Friday night at 8:30 and one of our workmen completely messed up our garage door. It was stuck halfway down, crooked and the guides were bent. I figured it would be days to get anyone out to fix or we would have to replace it. I went on line and contacted Precision. A technician was at house at 9:00 and the door was fixed by 10:00. He was very efficient and did a great job!

– John Adams

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Technician:

Matt S

Broken Garage Door Spring Repair
Danville, CA

Precision Garage Door5.000 of 5 Stars

Date: 10/22/2011

Comments:

Online
submission
[?]

Very prompt, and got the job done quickly. Knowledgeable about the repair and got it working as good as new. Seemed trustworthy about the recommended replacement items. The repair cost more than expected, but it was done right and has a lifetime guarantee.

– Rob Read

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Ricardo D

Broken Garage Door Spring Repair
Danville, CA

Precision Garage Door5.000 of 5 Stars

Date: 07/14/2011

Comments:

Online
submission
[?]

Gary was great! He talked me through everything that needed to be done. It was very late but he made sure that everything was done with perfection. I would recommend again and again and again! Thank you Gary and good luck!

– jasmine dartez

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Gary T

Garage Door Repair
Danville, CA

Precision Garage Door5.000 of 5 Stars

Date: 06/17/2011

Comments:

Online
submission
[?]

John is great! He is friendly, professional and really knows the garage door business well.

– eugenia fujita

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Rollers

Technician:

John Repunte

Garage Door Repair
San Ramon, CA

Precision Garage Door4.000 of 5 Stars

Date: 06/15/2011

Comments:

Online
submission
[?]

I called service around 6:00pm, the technician came around 7:30pm (it was quick). Technician explained the problem and offered several solution, did not feel any pressure, very quick service. Definitely recommend to my friend.

– hang li

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Technician:

Paulino M

Garage Door Opener Install
San Ramon, CA

Precision Garage Door5.000 of 5 Stars

Date: 06/05/2011

Comments:

Online
submission
[?]

Highly recommend Precision. I had them out to replace a broken spring last year, and decided to have them back to install a belt drive opener recently. Technicians are courtesy, professional, and knowledgeable about the products.

– jeff anders

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Andy A

Broken Garage Door Spring Repair
Danville, CA

Precision Garage Door5.000 of 5 Stars

Date: 03/20/2011

Comments:

Online
submission
[?]

What a difference! Thank you for your fast and friendly service.

– Eric Saltmarsh

Service Provided:

Broken Garage Door Spring Repair

Technician:

Andy A

Broken Garage Door Spring Repair
San Ramon, CA

Precision Garage Door5.000 of 5 Stars

Date: 03/07/2011

Comments:

Online
submission
[?]

Very prompt service on a Sunday. Technician was at my house within an hour. He explained my options clearly. He taught me how to use the new equipment. Couldn't have asked for anything better.

– john rasak

Service Provided:

Broken Garage Door Spring Repair

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Andy A