This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Rich was totally professional. Repaired my old rollers really FAST and tested to make sure I would not have a problem with the new rollers in the future. Garage door ran very smooth and quiet. Very happy with the job that Precision did on my door.
I found Precision on Google. Called them on Saturday morning and they arrived 2 hours later. The work was done quickly and efficiently. Turns out that it was more than a broken spring so cost a lot more than I expected, however it was a very old door and now works better (quieter) than before. May or may not be the cheapest, but you can't beat the service!
On Sunday morning 26Jun we returned home to find a garage door that would not open. A quick inspection revealed a broken spring. Within 2 1/2 hours a technician had arrived, replaced both springs and installed new wheels. What a relief to find excellent service on a Sunday completed in a timely manner without any hassle.
Andy did a wonderful job and very clean job, I also had to have new cable put in my door is solid wood . 5 stars good ad and no extra charge for after hours or weekends.