Technician was on time, professional, and efficient.
He explained the work that needed to be done.
Garage door was repaired (fixed the door cable on one side).
So far, so good.
I've asked about the hourly rate on the phone and the technician on site about how much time will be required for the repair. I never got an answer. Apparently, this company charges a flat rate for each problem - not by the hour, not by the job. And there is an additional service charge of $49.50 - no matter what. So, in the end it took 30 minutes to fix the one cable - easy job, no parts required. And that cost $400 - a whopping $800 per hour! Oh, and yes, did I mention: plus $49.50 service charge .. whatever that means.
Anyway, I got suckered - but I promise I will not be suckered again - at least not by this company.
Garage Door Repair
Garage Door Repair Cables