5.00
Date: 2014-05-14
Broken Garage Door Spring Repair
Palo Alto, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Comments:

"He was very informative and helpful and efficient. He even arrived early! Thank you"
- Jennice Cayne

Response from Pat -

Jennice,Thank you for taking your time to write the review. As the owner, I am thrilled to hear you received great service.

mike-r Service Provided:
Broken Garage Door Spring Repair
Technician:
Mike R.
5.00
Date: 2014-05-13
Broken Garage Door Spring Repair
Palo Alto, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Comments:

"I am completely happy with the service you did on our garage door and opener today."
- Difu Su

Response from Pat -

Thank you for your kind words. It is our pleasure to serve you.

paulino-m Service Provided:
Broken Garage Door Spring Repair
Technician:
Paulino M.
5.00
Date: 2013-10-07
Broken Garage Door Spring Repair
Palo Alto, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Comments:

"Bill S. did an excellent job on our garage door. Although he was to have shown up between 4-6 pm and he didnâ??t get here until after 8 pm due to another job, he was focused, professional, and sincerely interested in doing the best job he could even though it took him until midnight. Because the door did not meet the ground evenly when it was closed, we requested that he come back out today to make an adjustment which he did by putting a heavier spring on one side. It is rare to encounter a person with such perseverance and a gracious attitude. I would recommend your company to my neighbors in our townhouse complex or anyone who needed the services you provide. It is also good to know that you have offices in so many locations so that should we move we could call on you again. Thank you."
- Mike Kirkorian
Service Provided:
Broken Garage Door Spring Repair
5.00
Date: 2012-08-21
Garage Door Repair
Palo Alto, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Comments:

"I chose Precision as it was listed in the Santa Clara County Verified Home Services booklet. Service technician came on time, very professional and knowledgeable. Great job. Definitely will recommend you."
- Francine Gani
paulino-m Service Provided:
Garage Door Repair
Technician:
Paulino M.