5.00
Date: 2011-05-30
Broken Garage Door Spring Repair
Castro Valley, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"This was the first time that I had to replace torsion springs for my garage door. I did some on-line research and Precision was one of the four that I contacted to check the prices and customer service. I was quite impressed from the get go. I was pleasantly surprised when the owner personally called me to give me additional information that helped me choose their service. The technician was very professional, courteous and highly skilled. I already recommended them to my neighbor who also enjoyed the top notch Precision services. I am greatly impressed by the entire team - customer support, technicians and the owner!"
- Amit Kotheri
Service Provided:
Broken Garage Door Spring Repair