5.00
Date: 2011-09-29
Garage Door Repair
Fremont, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"I woke up this morning to find out that my garage door wouldn't open. It was a broken spring. I called Precision Door Service at 6:30 in the morning and was told that a technician would be out between 8-10am. I was so impressed to find out that I could look up the technician that was assigned to the job and not only see his picture but also read about his background on their website. Andy showed up right around 8am. He replaced the springs only to find that the motor needed to be replaced as well. He explained the options we had and it was great to know that he had all the parts necessary regardless of what we decided on. He did the work quickly and efficiently. He was very friendly and cleaned up after himself. I would recommend Precision for any garage door need. I would surely use them again and refer everyone/anyone to them. THANK YOU again for your quick, efficient service. You made a stressful situation painless!!"
- robyn kimura
Service Provided:
Garage Door Repair
5.00
Date: 2011-07-20
Garage Door Repair
Castro Valley, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"Very professional company. Everyone from the field service crew to the dispatchers / office personnel. Arrived on time and work performed was done well. Very knowledgeable tech came out to work on my door. Highly recommended!!!"
- hubert wong
Service Provided:
Garage Door Repair
5.00
Date: 2011-06-19
Garage Door Repair
Fremont, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"Very courteous and honest. Worked efficiently."
- robert dulalia
Service Provided:
Garage Door Repair
5.00
Date: 2011-06-07
Garage Door Repair
Fremont, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"In April Dwayne and Andy worked on repairing my garage door. Not only was the service fabulous, but the gentlemen were the most attentive and conscientious service providers I have met in many, many years. In this day when customer service is nothing more than a cliche, these gentlemen revived the standards one should receive from a vendor. I can't speak highly enough of the quality and service I received from them. I HIGHLY recommend Precision Door to anyone needing anything from a new door to something as simple as a replacement part. You can count on receiving high-value for your investment."
- Cece Jauco
Service Provided:
Garage Door Repair
5.00
Date: 2011-05-30
Broken Garage Door Spring Repair
Castro Valley, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"This was the first time that I had to replace torsion springs for my garage door. I did some on-line research and Precision was one of the four that I contacted to check the prices and customer service. I was quite impressed from the get go. I was pleasantly surprised when the owner personally called me to give me additional information that helped me choose their service. The technician was very professional, courteous and highly skilled. I already recommended them to my neighbor who also enjoyed the top notch Precision services. I am greatly impressed by the entire team - customer support, technicians and the owner!"
- Amit Kotheri
Service Provided:
Broken Garage Door Spring Repair
4.00
Date: 2011-05-27
Garage Door Opener Install
Castro Valley, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"We are very happy with the installation of garage door openers and repairs made on our 2 garage doors. The technician was very pleasant and knowledgeable. The only recommendation that I would like to make is that staff make courtesy calls to customers letting them know if and when the techs would arrive. We had to make 2 follow up phone calls and as a result we scheduled the appt. for the following day as the tech was already 2 hours late, which was fine, but a phone call earlier would have saved time and waiting for us."
- Robert Sweeney

Response from Pat -

You are correct.Since we do not give the phone numbers to techs, we have implemented full GPS capabilites so we can track our techs and their estimated time of arrivals. We call if we cannot make the scheduled 2 hour windows.Your time is important to us and we are always working to perform better for our customers.we appeciate your feedback.

Service Provided:
Garage Door Opener Install
5.00
Date: 2011-05-08
Broken Garage Door Spring Repair
Union City, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"Two torsion springs of my garage door were broken on Saturday. Precision sent an email and called twice to let me know the service guy's name and his arrival time. Matt came around 10 pm the same day and replaced the springs. Now the garage door is working. Thanks Precision and Matt for doing business in a professional way and providing service 24/7."
- peter liu
Service Provided:
Broken Garage Door Spring Repair
5.00
Date: 2011-04-30
Garage Door Opener Install
Fremont, CA
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
Report Card SubmissionPrecision Card SubmissionThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
Precision Garage Review Card
Online Review SubmissionThis review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
Phone Review SubmissionThis review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
Email SubmissionThis review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
Postal SubmissionThis review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Facebook Submission This review was posted from a customer who connected to our site through "Facebook

Comments:

"The technician who came to install our garage door opener is very skilled in doing his job. He is informative. He is very good in giving information about the new garage door opener and is willing to give answers to the questions that we have. He also gave us some tips on how to make our garage door opener last longer and how to keep it working well everyday. Thank you very much. Lucy Alcera"
- lucy Alcera
Service Provided:
Garage Door Opener Install