5 Date: 2019-05-11 Garage Door Repair Oakland, CA Precision Overhead Garage Door Review Transparency System ©Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.Types of ReviewsThis review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website. This review was posted from a customer who connected to our site through "Facebook X Comments: "Excellent service. Garage door didn't close completely. Called Precision early in the morning for service and technician confirmed to arrive same day between 9-1. Technician called prior to arrival, assessed damage and made recommendations. Fortunately, the door did not need to be replaced; replaced rollers, springs, cables, bearings, etc. Thanks to James and his trainee for their competency, efficiency and courtesy -- 5-star!Virginia" - Virginia Irwin Service Provided: Garage Door Repair Technician: James D Walker.